Terms & Conditions

Welcome to https://jg-floraldesign.com (the “Site”), a website dedicated to simplifying bouquet purchases. By browsing or using the Site, Just Gorgeous Floral Design Inc. social media sites, or other related applications or online services offered by Just Gorgeous Floral Design Inc. (collectively, the “Service”), purchasing any goods through the Service, or entering into any other transactions with Just Gorgeous Floral Design Inc., you agree to the terms of use set forth herein (the “Agreement”).

This Agreement is between you and Just Gorgeous Floral Design Inc. (“Just Gorgeous Floral Design Inc., we, our” or “us”), and it governs your access to and use of the Service. For purposes of this Agreement, “you” and “your” means you as the user of the Service. If you use the Service on behalf of a company, organization, or other entity, then “you” includes you and that entity, and you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement and that you agree to this Agreement on the entity’s behalf.

If you do not agree to any part of this Agreement, you are not permitted to use or access the Service, purchase goods through the Service, or enter into any transactions on the Service with Just Gorgeous Floral Design Inc.

PAYMENTS.

You acknowledge and agree that all information you provide with regards to a purchase, including, without limitation, credit card, PayPal, or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any credit card you provide when completing a transaction. We reserve the right, with or without prior notice, to (1) discontinue or limit the available quantity of any product or aspect of the Service, (2) honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions, and (3) refuse to allow any user to purchase a product or deliver any product to a user.

When you purchase products through the Service, you (1) agree to pay the price for such products set forth in the Service, all shipping and handling charges and all applicable taxes in connection with your purchase (the “Full Purchase Amount”) and (2) authorize Just Gorgeous Floral Design Inc. to charge your credit card or other payment method for the Full Purchase Amount. Our Service may allow you to purchase products and designate them to be delivered at a future date. In such instance, you acknowledge and agree that Just Gorgeous Floral Design Inc. may charge your credit card or other payment method for the Full Purchase Amount on the date of purchase, rather than on the ultimate date of delivery of the applicable products. Unless otherwise noted, all currency references are in U.S. dollars. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable.

Payment can be made by credit card, debit card, or through PayPal or other means that we may make available. Orders will not be processed until payment has been received in full, and any holds on your account by PayPal or any other payment processor (including Authorize.net, Braintree or Paypal) are solely your responsibility.

RETURN AND REFUND POLICY.

Except as provided below, there are no refunds or returns for the goods purchased on the Service. All sales are final. You may receive a replacement bouquet only if (1) the wrong item was delivered, the bouquet arrives in substandard condition, or the bouquet was never delivered and (2) you send an email request to customerservice@jg-floraldesign.com within three (3) calendar days of the delivery date. In the event the bouquet arrived in substandard condition, you must also attach a photograph of the bouquet to the email. Credits issued for replacement bouquets cannot be transferred or redeemed for cash.

In the event the bouquet is delivered on a day other than the selected delivery date, Just Gorgeous Floral Design Inc. may issue a promotional credit for the amount paid for shipping.

ORDER ACCEPTANCE/CONFIRMATION.

Once we receive your order, we’ll provide you with an e-mail order confirmation. Your receipt of an order confirmation, however, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. We reserve the right at any time after receiving your order to accept or decline your order for any reason. If we cancel an order after you have already been billed, then we will refund the billed amount.

DELIVERY OF PRODUCTS.

Title and risk of loss for any purchases of physical products pass to you upon our delivery whether someone was there to accept the order or not. We reserve the right to ship partial orders (at no additional cost to you), and the portion of any order that is partially shipped may be charged at the time of shipment. Unless as a result of events outside of our direct control, orders of goods purchased by you through the Service will be delivered within the time period specified for the delivery method you have selected. All orders are shipped using one of our third-party couriers. The earliest delivery date available for an order is as indicated for the item on the Service. While deliveries may be scheduled for a specified arrival, we cannot guarantee delivery by any specific time. No recipient signature is typically required for deliveries of our products. The courier may leave the package at the address whether the recipient or another person is available or not. We strongly encourage recipients to be at the delivery location to receive the flowers as flowers that remain outside are more likely to wilt and die.

Product purchases (whether by Account holders or non-account holders) will be subject to a delivery fee that is clearly stated prior to completing purchase. 

SUBSTITUTIONS

Seasonal and regional conditions affect the supply of flowers. Specific varieties or colors may not always be available. We will do our best to create each arrangement as shown, however, the substitution of flowers and/or containers may be necessary. In single-flower arrangements, such as an all-rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.